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You are here: usher stories > ushers in the media > deafblind man's gp award |
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Deafblind Man Puts GP forward for Award The Bath Chronicle on 29 September 2004
A Gp who altered his Chippenham surgery to make it easier for a deaf blind patient to use has been nominated for a prestigious national award. Dr Robert Muir changed the layout of his treatment room at his Lodge Surgery practice after advice from his patient Charlie Turrell. Mr Turrell, who is deaf and partially blind, was so impressed with the care that Dr Muir has given him over the past ten years that he nominated him for the National Deaf Blind Friendly Awards. Speaking through his communicator guide Mr Turrell, who was born deaf blind, said: "When I first came to the surgery, the desk was under the window, so Dr Muir had his back to me which meant I couldn't see his face, so I couldn't read the expression on his face. "I tried to explain and was surprised and overwhelmed when I came the next time to see that he had taken on board what I had said, and moved everything around, so we were facing each other." Before Mr Turrell's communicator guide Ruth Marshall joined him a year ago, he and Dr Muir would communicate during their meetings by writing. Dr Muir said: "We would have great big pads of paper and felt-tip pens and write down what we each wanted to say. "It did take quite a lot of time and having Ruth has made a huge difference and made it easier for us to communicate." Mr Turrell said Dr Muir's caring attitude had made a real difference to his life. He added that was why he had nominated him for the national award, which he will be presented with by HRH The Princess Royal at a ceremony in London later this year. He said: "Dr Muir always comes and gets me from the waiting room himself and walks me right to the front door to make sure I am okay. " He is very supportive and I think he is a wow. "A deaf blind friend of mine has a very poor GP and that has shown the contrast. I know I have a very good GP." Dr Muir, whose Pewsham practice cares for 7,000 patients, said he was taken aback to be nominated for the award by Mr Turrell. He said: "I am very honoured, flattered, embarrassed and rather surprised by it." © Bath Chronicle 2004. |
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